No. We offer door-to-door service, which is where the driver comes straight to your door and picks up the vehicle, and then delivers it right to your new home (or wherever else it is going to). Certain circumstances may force you to take your car somewhere like a parking lot, but that only happens if the truck cannot get into the neighborhood or is prevented from doing so (some cities have laws restricting large vehicles from driving in neighborhoods). If this is the case, the driver will ask you to take your car to a large area where they can then load the truck on their auto transport truck.